QUEUE ANALYTICS
“How do queues affect customers experience and store performance?”
“How do queues affect customers experience and store performance?”
Queues, while do not have a direct ROI, certainly impact the customer experience and his/her loyalty over time. Getting detailed analytics on customers queuing patterns and waiting times at checkout can give retailer a tremendous opportunity to increase customers conversion and satisfaction.
Starting from the tracking of shopping carts and baskets, RetailerIN queue monitoring and analytics service provides the store manager with real-time knowledge on queue state by means of:
Through queue monitoring and analytics it is possible to:
Sede legale:
Via Antonio da Trento, 8
38122 Trento (TN) – Italy
Sede operativa:
Via G. Marconi 6,
39100 Bolzano (BZ) – Italy
Telefono: +39 0461-092165
E-mail: info@thinkin.io
PEC: thinkinside@legalmail.it